All About Facebook’s New Message Request Feature

Facebook Newsfeed

Facebook has made the decision to remove the rarely used ‘Other’ inbox and replaced it with a new Message Requests system. The announcement was made by Facebook’s David Marcus, who wrote: ‘Forget phone numbers! Today, we’re excited to start rolling out Message Requests for Messenger.

This means messages from people you aren’t friends with on Facebook will appear as a request you can either accept or decline. However, this decision has lead to an influx of user’s worrying about their online safety. To make things worse, Facebook did not inform the public that this was going to happen.

It appears that the message requests feature has been designed in a way that gives you just enough information to know who has contacted you. You’ll see their name, profile picture, some other publicly available information and a list of any mutual friends.

No need to worry about the user being offended if you make the decision to decline, the person who contacted you will never know you saw their message.

When you receive such a message you will have the option of responding to it – which will cause the message thread to be transferred to your normal inbox.  Or you can completely ignore it, in which case it will be hidden away in the Filtered Requests folder, along with anything Facebook has identified as being spam.

Facebook’s VP of messaging services David Marcus explained

We truly want to make Messenger the place where you can find and privately connect with anyone you need to reach, but only be reached by the people you want to communicate with,” He goes on to say  “Now, the only thing you need to talk to virtually anyone in the world, is their name. As a result of these changes, we’re removing the “Other Folder” that was only accessible from the web, and are enabling you to accept or ignore new requests without the requester knowing you’ve read their message”.

Source: Facebook

“If you’re friends on Facebook, if you have each other’s contact info in your phone and have these synced, or if you have an existing open thread, the new messages from that sender will be routed to your inbox. Everything else will now be a message request, minus spam attempts that we will continue to ruthlessly combat.”

Some users responded to express their concern. One commented: “It still doesn’t solve the problem of harassment… Why not just give people the option –

“I don’t want to be contacted by anyone who is not on my friend’s list? This would warrant for an even safer community, at the same time give people a choice to opt out.”

Message Requests will also go to the Facebook Messenger mobile app unlike before.

If you want to find the messages that were left in your  ‘Others’ folder, you can by following these instructions:

On your news feed page on you, computer click ‘Messages’ on the left-hand side, once the new page opens click on the drop-down arrow next to the ‘more’ tab and then select ‘filtered’ These are your others messages

So what do you think? Was this the right move to take? Let us know your thoughts in the comment section.



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8 Responses

  1. Can you send a second message to someone who has already declined your previous message request? Or is it then automatically declined all the time ?

  2. I have a request from someone I’m not sure of. How long will the message request remain if I neither accept or ignore?

    1. I am now deleting messenger from my phone and IPad, as I do not want it to contact other people on my behalf, nor do I want people to contact me randomly for no reason. How can somebody accept a request I have not sent? I get enough unwanted crap sent to me via e-mail, I am not prepared to accept it on messenger.

  3. 1) I think There should have been an announcement about the change.
    2) it’s too easy either way for people to find you on messenger. Why not just make it like FaceBook? If you have friends only, messenger should be the same. Too many scammers and predators out there. I’ve declined too many requests from too many people that are not connected to me. Some can’t be found on FaceBook… I don’t like that.